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Chapter 7 HR Management
What’s a chief learning officer?
What are the 4 phases of the strategic model for training and development?
What are the 3 analyses involved in the assessment phase of the strategic model?
What’s a competency assessment?
What are the 4 related issues of focus in the design phase of the strategic model?
What are the principles of learning?
What is behaviour modification?
What is on-the-job training (OJT)?
What is the PROPER way to do on-the-job training?
What is apprenticeship training?
What are examples of the characteristics of instructors?
What are strategies for creating a motivated training environment?
What is cooperative training?
What's a learning management system (LMS)?
What is just-in-time training?
What is behaviour modelling?
What are the 4 components of behaviour modelling?
Who is role-playing used for?
What does coaching consist of?
When are case studies useful?
What is blended learning?
What are the 4 basic criteria to evaluate training?
What are approaches that maximize the transfer of training?
What is the transfer of training?
What questions should be answered to calculate a training program's benefits?
What does an orientation checklist include?
What should managers do to implement a successful program in basic and remedial skills?
Team training skills involve which dynamics?
What is a chief ethics officer?
What are methods for managing development?