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Chapter 8 HR Management
What is performance management?
What are performance evaluations?
What are the steps in the performance management process?
What are the purposes of performance appraisals?
The 4 basic elements that must be considered when establishing performance standards are?
What are the criteria for performance management?
What are the sources of evaluation?
What is the difference between manager/supervisor evaluation and self evaluation?
What is a 360 degree evaluation?
What are the pros of 360 degree evaluation?
What are the cons of 360 degree development?
What are common rater-related errors?
What are the 3 performance evaluation methods?
What are types of trait methods?
What is a critical incident?
What are the types of behavioural methods?
What are the types of results methods?
What is recommended to ensure the BSC's success?
What are the advantages and disadvantages of trait methods?
What are the advantages and disadvantages of behavioural methods?
What are advantages and disadvantages for results methods?
What are the types of performance evaluation meetings/feedback sessions/appraisal interviews?
What are the 3 phases of giving performance feedback?
What are the guidelines for conducting an appraisal interview?
How can managers improve their employees' performance?
What are factors that affect an employee's performance?
What are the challenges of effective performance measurement?
What are conditions for high performance?
What does system fairness consist of?
What are a HRM's contributions to high performance?
What are the 2 techniques for measuring effectiveness of HRM?